Refund policy

At our store, we strive to ensure customer satisfaction with every purchase. If for any reason you are not completely satisfied with your order, we offer a hassle-free return and refund process.

Eligibility for Returns:

• Items must be returned within 30 days of delivery.
• Products must be unused, in their original condition, and with all original packaging.
• Certain items, such as perishable goods, custom products, or personal care items, may not be eligible for returns due to health and safety regulations.

How to Return an Item:

1. To initiate a return, please contact us at imagingroup@gmail.com with your order number and details of the product(s) you wish to return.
2. Our customer service team will provide return instructions and the return shipping address.
3. You are responsible for return shipping costs, unless the item is defective or the wrong product was sent.

Refunds:
Once your return is received and inspected, we will process your refund. Refunds will be issued to the original payment method within 5-10 business days. Please note that original shipping costs are non-refundable.

For any questions or concerns, feel free to reach out to us at imagingroup@gmail.com. We're here to help!